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FloorFixer values its customers and our team work hard to ensure that we are adding on-going value to the business. Our customer feedback form is important to us and we pride ourselves on providing an outstanding level of service.
We listen to your feedback, and welcome any comments or suggestions you may have as we strive to improve our service because customer recommendation remains our most important source of work. We believe that it is customers that drive our business and will take it forward to that next level.
Find out what nice things other people are saying about our business in their own words:
"Thanks for your work at our house. Excellent job done! My business has moved away from cleaning and maintenance works, having had over 1000 cleaners on our payroll at one time. Selling cleaning products and equipment nationally is far less challenging. However, I can still tell if someone is doing the job right and it was great to see the pride you take in your work - the results are fabulous." - Andy Bottrill, MD, Admiral-Cleaning-Supplies
"Dear Bob, Rather belatedly I would like to thank you and your team for an excellent job you have done with our floor in the dining room. It does look splendid and has met with a lot of admiration from both students and visitors. All best wishes" - Laura Woodhead (Housekeeper) - Nanpantan Hall, LE11
"Hi Bob, I had my floor restored on Wednesday. Firstly let me say how pleased we are with the work they have done. Secondly, the crew left a set of ear-defenders at the house. Please contact me to arrange collection. Many Thanks" - Ian Dennis - Glen Parva, LE2
"Hi Bob, Helen and I just wanted to drop you a quick line to say thank you for the awesome work that Rob and Jordan carried out over the last couple of days. Our floors look amazing. Rob and Jordan are a credit to the company - they were hard working, efficient, and polite. Everything was explained in detail and it was a pleasure to have them around the house, please pass on our thanks. This morning we woke up to amazing new floors - until we put the furniture back the kids are using the new front room floor as a temporary dance floor - socks only ;)" - Graham and Helen Reedman - Glenfield Rd, LE3
"Hi Bob, Just to say thanks for doing a great job, the floor looks stunning. Your great team worked non-stop all day, and we are very pleased all round. We will be in touch in the very near future regarding the patio pressure washing we discussed earlier. Many thanks again" - Julie and Paul Hyatt - Countesthorpe, LE8.
"Having the studio floor varnished by you was so worth it, everyone comments on how great it looks!" - Doe Demure - Skytribe Dance Studio in Leicester City Centre LE1.
"Hi Bob, The guys were great, we are really happy with the job. I would deffinitely recommend your floor sanding company. Cheers Mate" - James Guest - Earl Shilton LE9.
"I'm not sure if you can remember, but your team did a fantastic job on our lounge floor at Wanlip Rd towards the back end of 2014. We have three rooms upstairs I would like a quote on when you can fit us in. Thanks" - Dan Rogers (somebrightspark.co.uk)Syston, LE7.
"Dear Bob, I just want to say how amazed we all were by the 'NEW' floor! It really does look new (in fact better than new) because we especially like the Silk Matt finish. Everywhere was left clean and tidy afterwards, and it has been a pleasure to work with you. I intend to put some comments online. Good Wishes" - Janet Carpenter, St Bartholomews Church, Kirby Muxloe, LE9.
"We are delighted with the floor restoration, thank you so much and if you need a reference at any point, I would be more than happy to provide one." - Rachel Morris, Chapter Steward - Derby Cathedral, DE1.
"Having employed Rob to clean our carpets at home, we saw the 'Floorfixer' advert on his van. Needing much improvement to the wood floor at Glenfield Memorial Hall we contacted rob's father - Bob who promptly attended the premesis, inspected the floor and gave us a very acceptable quote. The floor was satisfactorily 'fixed' just before our Christmas closure 2014. Bob accompanied by his cheerful and helpful team arrived on time each day and transformed the well worn floor into a shiny new surface for the hall's many activities. We are now enjoying our newly restored wooden floor and all users are extremely happy. We are now also considering the option of their annual floor maintence programme to ensure it retains it's splendour." - Joy Duncan (Hon Sec) Glenfield Memorial Hall, LE6.
"First let me say how pleased we are with the floor that you renovated for us. It has transformed the room and is admired by our friends when they visit. Thanks to the team who were absolutely great. They worked their socks off to produce a great product. Cheers." - Ray Collins - Countesthorpe, LE8
"Rob and his team were brilliant! They were very helpful, taking the time to talk through what was happening and were very thoughtful regarding all the things in my home. I was extremely satisfied with the Floorfixer and would definitely recommend their service." - Maxine Linnell - Rothley, LE7
"Hi Bob, I am really delighted with the dining room and kitchen floors. They look magnificent. Rob and Jordan have been brilliant. Very reliable, hardworking, efficient, cheerful, very competent and professional - Thank you. I really appreciate your care and consideration for clear paperwork and efficiency, for removing carpets, moving furniture and rehanging doors etc. The attention to detail and the service you have provided is excellent. I will certainly recommend you! Thanks again, Best regards" - Adrienne Lee - The Park Estate, Nottingham, NG7
"Hi Bob, Just popped over to look at the floorboards and they look absolutely stunning! A big thanks to Rob and the team, they have done a sterling job. We are thrilled to bits with the Floorfixer restoration of our antique pine floorboards. The process was straightforward, and the team were both professional and personable, working easily alongside other contractors in the house. Now the floors look stunning and I would not hesitate to recommend your flooring restoration company. If you would like photos for your promotional literature, once the walls are painted, just let me know." - Jan Northcroft, Knighton Church Rd, LE2
"Dear Bob, Your team were polite, friendly and respected our home. They worked hard and we are so pleased with the end result. The floor exceeds our expectation, and that is saying something considering my husband is a buildings inspector and used to looking for snagging! It certainly has the WOW factor; everyone who has visited since cannot believe the transformation - thank you. - Mrs Lord, Sileby, LE12
Bob - thank you so much for the total transformation of our Village Hall floor. It all looks really good and we are Very Pleased! The excellent operators were so pleasant and helpful, and our Village Hall Committee would like to say thank you for a GOOD JOB" - Mirth Frearson - Preston, Rutland, LE15.
"Floor fixer are a very well organised and efficient group. Rob and his team worked very hard on a very damaged floor with 3 to 4 mm grooves all over the place, but once finished no one would have known that the deep scratches had ever existed - in fact most people using it think we have had a new floor laid! The floor restoration team's attention to detail can be seen in the level of work they achieved, and Floorfixer has quoted for further school rooms at a very reasonable price too. Thank you to the floor fixer team for a great job done." - Dale Richardson - Brockington College, Enderby, LE19
"I have tried floor sanding myself with hire tools but what your guys did was much quicker, better and more professional for virtually the same price! I'll call you again when the other rooms are ready. Many Thanks" - Daren Palmer - Birstall, LE4.
"Excellent job - I could not be more pleased, and will deffinitely recommend the Floorfixer floor restoration company to my friends and family. Thank you very much lads" - Sara Fairhead - Kirby Muxloe, LE9.
"I am just writing to say how delighted we are with the re-surfacing of the hall which you did again last week. You also did a fantastic job of the line-marking of our badminton court and it was a pleasure doing this project with you. We wish you all the best for the future." - David Brogden (Sec) Milton Malsor Village Hall Committee, NN7
"Wow! What a transformation we saw in our home on returning from the short holiday break. Thank you Rob and crew. The floors and kitchen worktops have exceeded our expectations. Perfect colour, finish and blend from old to new areas. We are all delighted with it. Well done. I'll be recommending your services as much as I can because we are Very Happy." - Jordan Lee - Birstall Garden & Leisure, LE4
"I'd just like to thank you for the great job you have done on my floor, it's totally transformed our living room and it looks fantastic." - Lee Martin of LFE near Kirby Muxloe, LE3
"I would like to thank you to Bob and his lads who have done an absolutely brilliant job of sanding and sealing our dance-floor this weekend. Your team were polite, professional and worked exremely hard to get the floor back to how it looks now. I will be informing our Executive Director and would not hesitate to recommend you. Also if you would like to send any potential clients to see the work, that has been done I would be very happy to show them around." - Rhonda Fazackerley (Resource & Development Manager) Age UK Leicestershire and Rutland, LE13
"Hi Bob, Sorry I didn't have time to catch up with you before you finished on Friday but London was a little hectic. I just wanted to say thank you for the way you guys worked at our home over the last few days. We are really pleased with the way you took care of our home whilst we were away." - Sandie Belton - Lutterworth, LE17
"Very professional service. Job completed within given timescale to a high standard and site left clean and tidy - thank you." - Jodie Moore, Whitwick Primary School, LE67
"Hi there Bob, I would like to thank you and your team for the work carried out and the quality of work at my home in East Leake." - Paul Hunt (North Face Management), NG12
"Hi Bob, Thanks very much for your efforts last week, the office looks great. We moved in today and are happily at our desks working together now!!!!! Many Thanks". - Gary McCarthy, Managing Director, eazytiger.net, Syston, LE7.
"Hi Bob, Just to say a big thank you to you and your team, they are a credit to your company. The lads were very polite and did an excellent job, please say thank you to them from me. I would not hesitate to recommend Floorfixer and will use your floor restoration service in the future when I am ready to have the rest of the house done." - Farhad Tailor, Dadlington, CV13.
"Very helpful, Bob surveyed the Moat Community College Gymnasium project on the same day as our enquiry. Our company were completely satisfied with the service and considered the price to be fair. We have no hesitation in recommending the Floorfixer company and they will certainly be considered for any further sub-contract work involving restoration of School flooring contracts we undertake in the Midlands region as they have all the necessary qualifications and certification needed". - Julie Morgan(admin), Parish Joinery Ltd, Northampton, NN5
"I had my floor refurbished yesterday by Floorfixer, and I must admit I was surprised at the quality of the job they did. The floor is now as close to new as you could ask for. I found the surveyor - Bob to be honest and he clearly explained everything beforehand. The sanding guys were certainly very hard working and showed experience. I would have no problems using Floorfixer again; it was a pleasure to welcome them into my home and price I could not fault." - Gary Coley, Knighton, LE2
"Hi Bob, Just a quick thank you for organising the floor sanding and sealing. Finished result looks excellent. We have had loads of comments from friends and family. I will definitely use you again for the other room when we are ready and will recommend you to anyone." - Daniel Roberts, Groby, LE6
"Hi Bob, We have now moved our furniture back in and the floor just looks fantastic! We are both very pleased with it. Please pass our thanks onto Rob and his friend also." - Jenny Woolcott, Mountsorrel, LE12
"Hi Bob, We've just got home and seen the floor. Its wonderful, what a transformation! Thank you very much for a fantastic job, we are very impressed with the final result and I know that my Mum was impressed with the professional team that were here for the two days. Thanks again." - Sacha Walsh (Lawyer) Melbourne, Derbyshire, DE7.
Ashby de la Zouch